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How can I check my minute usage on my Rocket Wireless
Sprint phone?
From your Sprint phone dial * 4 send. Listen past the part where you
hear family plans shared minutes, the system will continue with what
your individual minutes are.
How can I check my minute usage on my Rocket Wireless
Verizon plan?
From your Verizon phone dial #646 send. A text message will be sent
to your phone with your minute usage. To check text messages or
picture messages dial #3282 send. A text message will be sent to
your phone with your text and picture message usage. If a text
message does not get to your phone the automated system would have
prompted you for a billing zip code which is 43606 for all
customers, if you hear the automated prompt stay on the line and the
automated system will verbally tell you your usage.
How can I check my minute usage
on my Rocket Wireless Alltel
plan?
What other charges might appear on my
bill? Sending and receiving test messages without an unlimited
package cost $.15 for each message. It does not matter if you read
the message, you are still charged. Sending over your allowance will
also generate $.15 per message charges.
Can I web browse? Launching
the web browser on your phone is billed by the kilobyte at $.05 per
kilobyte of data. Rocket Wireless cautions users who web browse
without an optional vision package because these charges can add up
quickly.
Can I
download ring tones and games?
Sprint Rocket Wireless users
- Yes, but downloads for ring tones and games must be done with a
third party provider. You may choose a provider such as
www.ringtonejukebox.com,
select a ring tone, pay for the selection with your MasterCard or
Visa and then follow the instructions to retrieve the ring tone on
to your handset. Remember that launching the web browser to retrieve
you pre-purchased ring tone or game will generate billable kilobytes
of data. Verizon Rocket
Wireless Users - Downloads for ring tones and games will be
billed with an additional 10% processing fee.
How much does it cost to
call Directory Assistance? Directory Assistance is when
you call
4-1-1 or 555-1212, these calls are billed at $2.25 each.
Will I ever be billed for
Long Distance and Roaming Charges? If you call Canada or
Puerto Rico from the United States you will be charged the $.59 per
minute. If you travel to Canada or Puerto Rico and use the phone to
place calls or to receive calls you will be charged $.99 per minute.
Is Insurance Available?
Sprint
Rocket Wireless users -
Insurance is available for the handsets for a $4 monthly charge. You
will be able to replace a damaged or lost phone with the same phone
or comparable model for a $50 deductible. You may use the insurance
option twice (2 times) during a 12 month calendar period. If there
are more than two claims in a 12 month calendar period you will be
responsible for the full replacement cost of the phone. Insurance
can only be added within 10 days of purchasing a new
handset. Attempts to add insurance after 10 days will be denied.
Verizon Rocket Wireless
Users-Insurance is available for the handsets for a $5
monthly charge. You will be able to replace a damaged or lost phone
with the same phone or comparable model for a $50 deductible. You
may use the insurance option twice (2 times) during a 12 month
calendar period. If there are more than two claims in a 12 month
calendar period you will be responsible for the full replacement
cost of the phone. Insurance can only be added within 10 days
of purchasing a new handset. Attempts to add insurance after 10 days
will be denied.
Alltel Rocket Wireless Users-Insurance
is available for the handsets for a $4 monthly charge for all phones
with a value of $299.99 or less, or a $6 monthly charge for all
phones with a value of $300.00 or higher. You will be able to
replace a damaged or lost phone with the same phone or comparable
model for a $50 or $95 deductible based on the original value of
the handset. Insurance can only be added within 10 days
of purchasing a new handset. Attempts to add insurance after 10 days
will be denied.
Can't find the answer you need
about Rocket Wireless Service? Then call 419.530.7998, or stop in at
Rocket Hall room 1917 or email
Cassie Johnson. |
